This page explains how pjc collects, uses, stores, and protects your personal information when you use our Philippines online gaming platform. We are committed to keeping your data safe and being transparent about how it is handled.
When you register an account on pjc, we collect the information you submit directly, including your full name, date of birth, email address, mobile number, and preferred payment details. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years under Philippine gamingregulations, and to process your deposits and withdrawals in Philippine pesos (PHP). We may also collect a government-issued ID or other supporting documents during the verification process to comply with anti-money laundering requirements applicable in the Philippines. All personal information you provide is stored securely and is only accessible to authorised personnel who need it to deliver our services. You are responsible for ensuring that the details you submit are accurate and up to date, and you may request corrections at any time by contacting our support team.
When you browse or use the pjc platform, we automatically collect certain technical information to help us operate and improve the service. This includes your IP address, device type, browser version, operating system, pages visited, session duration, and in-game activity logs. We use this data to monitor platform performance, detect unusual or potentially fraudulent behaviour, and ensure that our mobile-first experience works correctly across different devices used by players in the Philippines. Technical data is not used to identify you personally on its own, but may be combined with your account information where necessary for security or compliance purposes. We retain usage logs only for as long as needed to fulfil these operational and regulatory purposes, after which they are securely deleted.
pjc uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with different parts of the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in or complete transactions. Analytics cookies help us understand which features are most useful to Filipino players so we can prioritise improvements. You can manage non-essential cookie preferences through your browser settings at any time, though doing so may affect certain platform features. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of pjc.
The personal and technical data we collect is used to create and manage your account, process financial transactions in PHP, verify your identity, and provide customer support when you need it. We also use your information to send you important service notifications, such as account security alerts, transaction confirmations, and updates to our Terms and Conditions or this Privacy Policy. Where you have opted in, we may send you relevant platform updates or promotional communications, which you can unsubscribe from at any time. Your data helps us comply with Philippine regulatory requirements, including those related to responsible gaming, anti-money laundering, and age verification. We do not use your personal information to make fully automated decisions that significantly affect your rights without human oversight.
pjc does not sell your personal data to unaffiliated third parties for marketing or commercial purposes under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the safety and security of our platform and its users. In the event that pjc undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by applicable law. All third-party partners we work with are evaluated for their data protection standards before any sharing arrangement is established.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you. pjc uses industry-standard security measures including encrypted data transmission, access controls, and regular security reviews to protect your information from unauthorised access, loss, or misuse. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account and to notify us immediately if you suspect any unauthorised access. Our security practices are reviewed and updated regularly to keep pace with evolving threats and best practices in the online gaming industry.
As a player based in the Philippines, you have the following rights in relation to your personal data held by pjc. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.
You may request a copy of the personal data we hold about you at any time. We will provide this in a clear and readable format within a reasonable period of receiving your verified request.
If any of the information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please contact our support team with the relevant details and we will update your records promptly.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations under Philippine law.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other forms of processing where we rely on legitimate interests as our legal basis, subject to applicable exceptions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your personal information has been handled, please reach out to our support team at [email protected]. We aim to acknowledge all data-related enquiries within two business days and to resolve them fully within a reasonable period. If you are not satisfied with our response, you may have the right to escalate your concern to the relevant data protection authority in the Philippines. We take all privacy complaints seriously and will investigate each one thoroughly and fairly. This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable regulations, and the most current version will always be available on this page.
Our support team is ready to help with any data-related questions. You can also explore our full platform terms or visit the FAQ for quick answers about your account and how pjc works for players in the Philippines.